FREQUENTLY ASKED QUESTIONS
What is Aviation Guide?
Aviation Guide is an interactive study platform designed to make learning complex aircraft systems, cockpit panels, procedures, and operational flows easier and more engaging.
Why is the subscription cheaper on the website than on the Apple App Store?
Subscriptions purchased through the website are processed directly, without the additional fees and pricing structure applied by the Apple App Store. This allows us to offer a lower price on our website while providing access to the same content and features.
Can I access the Web, Android, and Apple versions with the same website subscription?
Yes. A subscription purchased through our website provides access to the Web, Android, and Apple versions of Aviation Guide. Simply sign in on each platform using the same email address and password associated with your account.
Do I need to purchase a separate subscription for each device?
No. You do not need a separate subscription for each platform. Your active website subscription is connected to your Aviation Guide account and can be used on supported devices, subject to the permitted device limit.
Where can I access Aviation Guide?
Aviation Guide is available through: Web browsers Apple devices through the App Store Android devices
Is the content available offline?
Some content may remain temporarily available on your device after it has been loaded. However, an internet connection is periodically required to verify your account and confirm that your subscription is still active.
What happens when my subscription expires?
When your subscription expires, access to subscriber-only content is suspended. You can regain access by renewing your subscription and signing in with the same Aviation Guide account.
How do I restore access after renewing my subscription?
Sign in using the same email address associated with your previous subscription. If access is not restored immediately, close and reopen the application while connected to the internet.
Can I use the same account on multiple devices?
Yes. You may use your account on multiple supported devices, provided that the number of registered devices remains within the permitted limit.
Is Aviation Guide an official aircraft manufacturer or airline application?
No. Aviation Guide is an independent educational platform and is not an official publication of an aircraft manufacturer, airline, aviation authority, or training organization.
Can Aviation Guide replace official manuals or approved training?
No. Aviation Guide is intended exclusively as a supplementary study resource. It must not replace official aircraft manuals, approved training materials, company procedures, checklists, or operational documentation.
How can I contact support?
If you experience any problems with your account, subscription, payment, or access, please contact us through the Contact Us section of the website or application.